Returns & Exchanges

At Kanvas Beauty, we want you to love your skincare journey, which is why we offer a 30-day return window for unopened and unused products to ensure your complete satisfaction. If a product doesn't suit your skin or arrives damaged, our dedicated team is here to assist with a seamless exchange or refund process.

1

Initiate Your Request

Contact our customer care team at hello@kanvasbeauty.com with your order number and the reason for your return to receive a Return Authorization.

2

Pack with Care

Ensure the items are in their original, unopened packaging and securely place them in a shipping box to prevent damage during transit.

3

Ship It Back

Affix the provided return shipping label to your package and drop it off at any authorized postal service location.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund or store credit within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing